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ARRIVAL AND TRANSIT MEET AND ASSIST

The passengers are:

• Met at aircraft gate or at the entrance of the terminal, depending upon aircraft parking, airport infrastructure, security procedures and services requested
• Assisted through immigration, security and customs
• Escorted to the lounge and subsequently to the gate or aircraft of departing flight (depending upon aircraft parking, airport infrastructure, security procedures and services requested), for transit services
• Escorted to baggage delivery belt for collecting the luggage and subsequently to arranged ground transportation, for arrival services.

DEPARTURE MEET AND ASSIST

The passengers are:

• Met kerbside at an arranged meeting point
• Assisted through check-in, security and passport control
• Escorted to the lounge or shopping and at the appropriate gate or to the aircraft depending upon aircraft parking, airport infrastructure, security procedures and services requested.

PRICES

SERVICE	PRICE
Up to 2 pax	250 EUR
From 3 to 5 pax	280 EUR
From 6 to 10 pax	320 EUR
From 11 to 15 pax	350 EUR
Extra staff fee (on request)	130 EUR
VAT Refund Assistance	150 EUR
Delay fee - per hour or fraction exceeding the 3h of service time	50 EUR
Night surcharge (21:00-07:00)	20%
Late booking fee - service booked within 12h from flight STA/STD	80 EUR

Terms and conditions:

• Prices are for 1 dedicated staff per service
• Prices are for 3 hours services starting from 1h10 before the STA (Schedule Time of Arrival) of the flight (arrival and transit Meet & Assist) or 3h before the scheduled time of appointment (Departure Meet & Assist)
• Any other service not mentioned above will be quoted ad-hoc based on the details and requirements of the client
• Cancellation fees: 100% for cancellation 12h before service
• Security restrictions that impact on the level of the services provided may apply for specific flights/airports. Security restrictions will be communicated at the time of the booking

ADDITIONAL SERVICES AVAILABLE IN TURIN AIRPORT

TORINO CASELLE
Fast track	15 EUR /pax (available for departures and transits only)
VIP Lounge	55 EUR /pax (available for departures and transits only) Open from 05:00 to 21:00
Porterage	90 EUR - up to 3 pieces of luggage 140 EUR - for 5 pieces of luggage 140 EUR for each subsequent block up to 5 units of luggage More than 10 pieces - on request 20% night surcharge for services rendered in the lapse of time from 21:00 to 07:00