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ARRIVAL AND TRANSIT MEET AND ASSIST

The passengers are:

• Met at aircraft gate or at the entrance of the terminal, depending upon aircraft parking, airport infrastructure, security procedures and services requested
• Assisted through immigration, security and customs
• Escorted to the lounge and subsequently to the gate or aircraft of departing flight (depending upon aircraft parking, airport infrastructure, security procedures and services requested), for transit services
• Escorted to baggage delivery belt for collecting the luggage and subsequently to arranged ground transportation, for arrival services.

DEPARTURE MEET AND ASSIST

The passengers are:

• Met kerbside at an arranged meeting point
• Assisted through check-in, security and passport control
• Escorted to the lounge or shopping and at the appropriate gate or to the aircraft depending upon aircraft parking, airport infrastructure, security procedures and services requested.

PRICES

SERVICE	PRICE
Up to 2 pax	250 EUR
From 3 to 5 pax	280 EUR
From 6 to 10 pax	320 EUR
From 11 to 15 pax	350 EUR
Extra staff fee (on request)	130 EUR
VAT Refund Assistance	150 EUR
Delay fee - per hour or fraction exceeding the 3h of service time	50 EUR
Night surcharge (21:00-07:00)	20%
Late booking fee - service booked within 12h from flight STA/STD	80 EUR

Terms and conditions:

• Prices are for 1 dedicated staff per service
• Prices are for 3 hours services starting from 1h10 before the STA (Schedule Time of Arrival) of the flight (arrival and transit Meet & Assist) or 3h before the scheduled time of appointment (Departure Meet & Assist)
• Any other service not mentioned above will be quoted ad-hoc based on the details and requirements of the client
• Cancellation fees: 100% for cancellation 12h before service
• Security restrictions that impact on the level of the services provided may apply for specific flights/airports. Security restrictions will be communicated at the time of the booking

ADDITIONAL SERVICES AVAILABLE IN MILAN AIRPORTS

MILAN MALPENSA
Fast track	20 EUR /pax (available only on departure)
VIP Lounge	60 EUR/pax, compulsory booking 24h in advance
VIP Lounge - Schengen	60 EUR /pax Open from 06:00 to 22:00 Available for departures and transits only Maximum time of stay: 2h Food and beverage buffet included
VIP Lounge - Extra Schengen	60 EUR /pax Open from 05:30 to 23:00 Available for departures and transits only Maximum time of stay: 2h Food and beverage buffet included
VIP Lounge - Premium	100 EUR /pax Open from 05:30 to 22:00 Available for departures and transits only Unlimited time of stay Food and beverage buffet included
Transfer to the aircraft	VIP car or minibus on ramp available only in case aircraft is parked at remote remote stand: 250 EUR - Top Class Van for up to 2 pax 350 EUR - Top Class Van for 3-4 pax 375 EUR - Top Class Van for 5-6 pax 500 EUR - Dedicated bus from 8 pax or more 30% surcharge – Sunday, National Holidays, night time (from 20:00 to 08:00)
Porterage T1	60 EUR - up to 3 pieces of luggage 15 EUR - per each additional piece of luggage +35 EUR from 20:00 to 07:00
Porterage Finger (Hand luggage Porter)	80 EUR - up to 3 pieces of luggage 12 EUR - per each additional piece of luggage
Porterage T2	On request
Private transfer between Terminal 1 and Terminal 2	150 EUR - Mercedes E-Class, capacity up to 2 pax and 2 regular bags + 1 handbag 150 EUR - Mercedes V-Class, capacity up to 5/6 pax and 5/6 regular bags Cancellation: 50% of total amount if cancelled within 48h from the time scheduled; 100% of total amount if cancelled within 24h from the time scheduled

MILAN LINATE
Fast track	20 EUR /pax (available only on departure)
VIP Lounge - Schengen	55 EUR /pax (compulsory booking 24h in advance) Open from 06:00 to 20:00 Available for departures and transits only Maximum time of stay: 2h
VIP Lounge - Extra Schengen	55 EUR /pax Open from 05:30 to 21:30 local time Available for departures and transits only Maximum time of stay: 2h
Transfer to the aircraft	VIP car or minibus on ramp available only in case aircraft is parked at remote stand: 250 EUR - Top Class car for up to 2 pax 350 EUR - Top Class car for 3-4 pax 370 EUR - Top Class car for 5-6 pax 490 EUR - Cobus from 8 pax or more 30% night surcharge for services rendered in the lapse of time from 20:00 to 08:00
Porterage	60 EUR - up to 3 luggage 15 EUR - per each additional piece of luggage +35 EUR from 20:00 to 08:00, Sunday, National Holidays